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Question 1/6 (Please select a rating)

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Question 2/6 (Please select a rating)

How likely are you to send us your next Non-QM deal?

1 =

5 =

Question 3/6 (Please select at least one option)

What matters most when you decide which lender gets your deal? Pick the single most important factor

Speed - fast decisions and closings

Communication-proactive updates, no chasing

Competitive pricing and rates

Reliability - deals funded as agreed

Ease of submission

Relationship and personal attention

Question 4/6 (Please select at least one option)

Did you feel any unnecessary friction or was the transaction difficult? And if so, where? (Select all that apply)

Slow or missing communication

Underwriting delays or excessive conditions

Repeated or excessive document requests

Submission portal problems

Pricing changed or wasn't transparent

Inconsistency across team members

No friction - process was smooth

Question 5/6 (Please select at least one option)

Compared to other Non-QM lenders you work with, how do we stack up? (Overall experience, not just pricing)

Much better - you're my first call

Somewhat better

About the same as others

Somewhat worse

Much worse - I rarely use you

Question 6/6 (Please fill out this field)

What's the one thing we could change that would make you send us significantly more business? This response goes directly to executive leadership — be as direct as you want.

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theLender
25531 commercentre dr STE 250
Lake Forest, CA, 92630
+1-(833) 831-8733

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